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 Post subject: Anyone ever use Wayland Games?
PostPosted: Tue Apr 29, 2014 6:24 pm 
Vocal Minority
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Real Name: Dean Goldsmith
Anyone ever use Wayland games? Ordered some bits from them back in March and waited ages as I'd ordered some resin bases that they were having trouble sourcing. A couple of emails (they call them 'tickets') later and I'd cancelled the order in exchange for a store credit. I then re-ordered three boxes, the new Bullgryns, the new Scions and a Cadian Command squad. All three were listed as available (and in fact still are - I've checked!) shipping in 3-9 days. I placed the order on the 18th of April. I'm going to give them the benefit of the doubt due to the Easter Weekend, but... Do they normally take this long? Even GW are more expensive quicker! :wink: :lots of love:

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 Post subject: Re: Anyone ever use Wayland Games?
PostPosted: Tue Apr 29, 2014 6:41 pm 
Noise Maker
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They always seemed to have a good rep bt never used them myself.

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 Post subject: Re: Anyone ever use Wayland Games?
PostPosted: Tue Apr 29, 2014 6:43 pm 
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Their customer service is spot on... No complaints there! Think I may just be suffering from a bout of 'Internet related Impatience Syndrome!' :( :lots of love:

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 Post subject: Re: Anyone ever use Wayland Games?
PostPosted: Tue Apr 29, 2014 10:41 pm 
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They are known for taking orders and then ordering the stock in.

I don't like them myself.


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 Post subject: Re: Anyone ever use Wayland Games?
PostPosted: Tue Apr 29, 2014 11:18 pm 
The one time I used them, it took a long time and a few deliveries to get my order.

It's not a problem if they're honest about the stock levels and delivery times, but I keep hearing this isn't the case. Still, as long as they aren't using your money to buy other people's orders a-la Maelstrom of late you'll get your stuff.




Eventually.


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 Post subject: Re: Anyone ever use Wayland Games?
PostPosted: Wed Apr 30, 2014 11:15 am 
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A lot of stores now allow you to order despite them not having the items in stock. They take the order, then order in what they need. Thats why sometimes there can be a long delay.

I use TrollTrader.

Have placed several orders with them now. Great customer service, quick delivery. Only down side is they dont sell GW.

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 Post subject: Re: Anyone ever use Wayland Games?
PostPosted: Wed Apr 30, 2014 2:00 pm 
Noise Maker
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Yeah i have found trolltrader good.

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 Post subject: Re: Anyone ever use Wayland Games?
PostPosted: Wed Apr 30, 2014 5:08 pm 
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Troll trader are great


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 Post subject: Re: Anyone ever use Wayland Games?
PostPosted: Wed May 07, 2014 1:30 pm 
Vocal Minority
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Joined: Sun Feb 27, 2011 8:24 pm
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Email sent this morning... Order placed 30th March, changed 18th April, 7th May...still no little men to play with! :( :cry:

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 Post subject: Re: Anyone ever use Wayland Games?
PostPosted: Tue May 13, 2014 11:49 pm 
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Had to cancel order in the end... Poor business model but their customer service is excellent! Shame. :?

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 Post subject: Re: Anyone ever use Wayland Games?
PostPosted: Wed May 14, 2014 10:15 am 
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Yeah- I don't use ten


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Saga: Vikings


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 Post subject: Re: Anyone ever use Wayland Games?
PostPosted: Wed May 14, 2014 8:57 pm 
Noise Maker
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I'll note that down as places not to go as they always come up in places to use.

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